FREQUENTLY ASKED QUESTIONS 🙋🏻

At Firestone Bakery, producing a high quality product from natural ingredients is an integral part of our company’s ethos.

We ally with reputable importers and distributors to ensure optimum quality in the ingredients during our production process. We go through many rounds of product R&D before selecting a specific ingredient from a brand, or supplier.

All our breads are baked fresh daily before selling them on the retail floor. We do not practice par-baking as we believe that the quality and consistency will deteriorate, as compared to a full bake.

Majority of our ingredients are sourced and imported from Japan, Germany or France.

No, we currently do not have nutritional information for our products. However, ingredients are listed on our product tags to allow our customers to have a more informed decision.

We are not Halal certified.

Our bakes are best consumed on the same day.

For storage conditions:

  • Storage time in freezer: 3 months

  • Storage time in chiller: 1 week

Tip: Please slice your sourdoughs to your ideal thickness before freezing.

To heat up: 180°C – 200°C for 5 – 7mins

Tip: Wrap in foil for a more moist crumb, open top bake for a crispier bite.

For our retail store, we accept:

  • Cash
  • Credit Card (Visa, Master)
  • PayNow
  • GrabPay
  • FavePay

For our online store, we accept:

  • PayNow QR
  • Credit Card (Visa, Master)

Please register on our website and drop us an email. We will review each application before approval.

Yes. There will be attractive and scalable discounts for GroupBuy affiliates after ordering a minimum amount.

We are mainly looking at the location of delivery, order frequency, total amount per order.

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